Balenciaga City First

After your purchase, each item is promptly prepared for dispatch. Our team ships orders twice a week, ensuring a swift delivery window of 2–5 days after you place your order. You’ll receive an email confirmation with a tracking link, allowing you to monitor your delivery every step of the way. We prioritise reliable and efficient shipping to get your preloved designer bag to you as quickly as possible.

We guarantee the complete authenticity of every item we sell. Our team of experts meticulously authenticates each designer bag through a series of rigorous checks to ensure it’s 100% genuine. In the unlikely event that an item is found to be inauthentic after purchase, we offer a full refund, covering all associated costs. Shop with confidence, knowing authenticity is our top priority.

You may return your bag within 14 days of delivery. To start a return, please email info@respacestudio.co.uk with your order number and we'll arrange the return at no cost to you. The bag must be sent back unused, in the same condition you received it, with all accessories, dust bag and packaging included. We'll inspect the bag on arrival and refund you to your original payment method within 14 days. We may reduce the refund if the bag shows signs of use beyond what's needed to inspect it. If an item is ever found not to be authentic, we'll give you a full refund and cover all costs.

Even though all our products are generally in excellent overall condition, some may have minor imperfections, while others are almost brand new. Each item is classified within a four-tier condition range, which you can find explained in detail under the 'Buy Now' button.